Terms & Conditions

The purchase of any travel services offered by Mordor Realty LLP (hereinafter referred to as ‘penguinresorts.com’) constitutes a contractual arrangement between penguinresorts.com (‘First Party’) and Client (hereinafter referred to as ‘You’) (‘Second Party’). Booking of services with penguinresorts.com represents your unconditional acceptance of the terms & conditions set out herein. These terms and conditions shall be binding on you and all the travel companions booked by you.

Trekking and other outdoor activities provided by penguinresorts.com depend on various factors and have inherent risks associated with life. penguinresorts.com does its best to reduce all types of risks, discomfort, and hazard to the best of their ability (within financial constraints), yet there are chances of accidents, mishaps, and deficiency in service.

Please ensure that you carefully read and understand these terms prior to confirming your booking.

Promotions

Pictures used on the website and collateral are meant for marketing purposes. These do not imply the inclusion of the pictorial content to be a part of your vacation or any guarantee that you will experience, encounter or view whatever is depicted through the pictures.

Fitness Responsibility

penguinresorts.com offers event(s) and trek(s) that require varying levels of fitness. The level of difficulty can be based on the extent of physical stress, the terrain, weather and/or climate. The degree of difficulty for some events can be physically demanding. To enable you to choose appropriately and prepare accordingly, carefully review the level of difficulty of each event before booking the same.

penguinresorts.com doesn’t have any medical expert(s) and it is your responsibility to obtain medical advice, latest health requirements including inoculations and vaccines before you join an event. penguinresorts.com takes no responsibility for your inability to cope with the level of difficulty on an event. While there is no age limitation on any of penguinresorts.com events, any disability, pregnancy, mental or physical or any other medical condition that may affect your fitness to complete the trek must be revealed at the time of booking the event to penguinresorts.com. You also undertake that you and Your travel companions, for whom You have signed up, do not suffer from any condition or disability that could create a hazard to Your own wellbeing or to others on a event.

Program Dates

You are solely responsible for verifying the correct dates mentioned on the travel documents.

Itinerary

penguinresorts.com reserves the right to modify or cancel the event or part of the event under the circumstances, including but not limited to Acts of God, road blockage, political unrest, sickness, accidents, events beyond penguinresorts.com’s control etc. Any extra cost arising from such circumstances shall be borne by you on the spot. Wherever possible, penguinresorts.com shall intimate you of such changes in advance or while on the event.

For Refunds & Cancellation Policy – Click here.